1991-2018... 27 Years of Fun!

eTicket FAQs

InstaPrint eTickets
What is an InstaPrint eTicket? InstaPrint eTickets are available immediately after checkout is complete. All sales are final, there are no returns or refunds.
I ordered InstaPrint eTickets and have not received them. Where are they? If your order was approved online and you did not immediately receive the tickets, please check you “SPAM” or “JUNK MAIL” folder. Yahoo, Gmail, Hotmail, AOL and some other email services automatically mark these as unsolicited advertising. To prevent this from occurring, add MyTickets@Funex.com to your contacts, or designate this a safe address. Or, login to Funex.com and click "My Account" to access your ticket links. These links are available to you for at least 30 days from purchase date.
If I do not get my InstaPrint eTickets, can I show my purchase receipt from Fun Express for admission? No, your receipt is not a ticket. Attractions will not accept receipts for admission. If you do not have your actual admission ticket, you will most likely be charged full price for admission at the attraction.
Can I use my cell phone to show my admission ticket at an attraction? We absolutely recommend your tickets be printed at home and presented at the attraction. Some attractions will accept admission tickets on your phone or tablet, but it is not a guarantee, thus we absolutely recommend printing before you arrive at the attraction.
I did not use my InstaPrint eTickets, can I return them? Attractions do not allow Fun Express to return or reissue InstaPrint eTickets. Therefore, as clearly marked throughout our site, refunds or returns are not accepted on InstaPrint eTickets.
eTickets (Non-InstaPrint)
What is a Non-InstaPrint eTicket? Non-InstaPrint eTickets are delivered by email during business hours only. Non-InstaPrint eTicket orders placed outside of business hours are emailed the next business day. All sales are final, there are no returns or refunds.
I ordered non-InstaPrint eTickets and have not received them. Where are they? If you ordered during our normal business hours and have not received your tickets by the end of the business day, please check you “SPAM” or “JUNK MAIL” folder. Yahoo, Gmail, Hotmail, AOL and some other email services automatically mark these as unsolicited advertising. To prevent this from occurring, add MyTickets@Funex.com to your contacts, or designate this a safe address.
If I do not get my non-InstaPrint eTickets, can I show my purchase receipt from Fun Express for admission? No, your receipt is not a ticket. Attractions will not accept receipts for admission. If you do not have your actual admission ticket, you will most likely be charged full price for admission at the attraction.
Can I use my cell phone to show the tickets at an attraction? We absolutely recommend your tickets be printed at home and presented at the attraction. Some attractions will accept admission tickets on your phone or tablet, but it is not a guarantee, thus we absolutely recommend printing before you arrive at the attraction.
I did not use my eTickets, can I return them? Attractions do not allow Fun Express to return or reissue eTickets. Therefore, as clearly marked throughout our site, refunds or returns are not accepted on eTickets.